“We”, “us” or “our” means Northwest Regional Workforce Investment Board, with its principal place of business located at 249 Thomaston Ave Waterbury CT US 06702-1036.
Your Privacy & Data Protection
Privacy Policy
Updated & Effective: August 1, 2025
About This Privacy Policy
Northwest Regional Workforce Investment Board
ATTN: Amy Fellows
249 Thomaston Ave
Waterbury, CT 06702-1036
We collect personal information that you provide directly to us:
Contact information. If you sign up to receive our newsletter, emails, or text messages from us, we will collect your name, email address, mailing address, phone number, and any other information needed to contact you about the Services. We also collect your information when you sign up to receive services from us. This includes training, workshops, information sessions and events.
Survey information. You may provide us with other personal information when you fill in a form, respond to our surveys or questionnaires, provide us with feedback, participate in promotions, or use other features of the Services.
We use the personal information we collect for the following reasons:
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To send you our newsletter, or other information or marketing about our Services that you think may be of interest to you.
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To reply to your questions, inquiries, or customer service requests or to send you notices, updates, security alerts, or support and administrative messages.
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To provide you with information about the Services that you request from us or which we feel may interest you.
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To monitor and analyze trends, usage and activities in connection with our Services and to improve the Services.
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To facilitate contests, sweepstakes and promotions, and to process entries and provide prizes and rewards.
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To detect, investigate and prevent fraudulent transactions and other illegal activities on the Services and to protect the rights and property of us and our customers.
When you sign up for a promotion like a sweepstakes, or subscribe to our newsletter or marketing/promotional messages, we use your personal information to help us decide which products, services and offers may be of interest to you.
We will send marketing messages to you if you have asked us to send you information, bought goods or services from us, or if you provided us with your details when you entered a competition or registered for a promotion. If you opt out of receiving marketing messages, we may still send you non-promotional emails. We will ask for your consent before we share your personal information with any third party for their direct marketing purposes.
You may unsubscribe from marketing messages through a link we include on messages we send you. You can also ask us to stop sending you marketing messages at any time by contacting us at: [email protected].
Your personal information will not be kept longer than is necessary for the specific purpose for which it was collected. We follow the federal guidelines of keeping information for at least 7 years.
When we decide how long we will keep your information we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements (such as legal retention and destruction periods).
The foregoing will, however, not prevent us from retaining any personal information if it is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.
We will ensure that any transfer of personal information to countries outside of the United States will take place pursuant to the appropriate safeguards.
From time to time, we have the right to modify this Privacy Policy. We’re likely to update this Privacy Policy in the future and when we make changes. Please come back and check this page from time to time for the latest information on our privacy practices. The last date it was updated is at the top of this page.
When you opt-in to the service, we will send you a message to confirm your signup.
By opting into messages, you agree to receive recurring automated marketing and informational text messages from Northwest Regional Workforce Investment Board (NRWIB). Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with NRWIB. Northwest Regional Workforce Investment Board reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Northwest Regional Workforce Investment Board also reserves the right to change the short code or phone number where messages are sent.
Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
Cancellation
You can cancel any time by texting "STOP". After you send the SMS message "STOP", we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Northwest Regional Workforce Investment Board again, just sign up as you did the first time and Northwest Regional Workforce Investment Board will start sending messages to you again.
Info
Text "HELP" at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email [email protected].
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